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Please read our Terms & Conditions before purchasing.

Payment Terms and Conditions

1. Payment Method:

   • We accept online credit card payments via Stripe. Please ensure that your payment is processed successfully before placing an order.
      

2. Refunds and Exchanges:

   • We do not offer refunds for any purchases except where required under Consumer Protection Laws. 

   • Exchanges are available within two days of the purchase date, subject to the below conditions.
      

3. Exchange Conditions:

   • Items eligible for exchange must be in their original condition, unworn, unwashed, and with all tags attached.

   • Exchanges are accepted only for sizing issues or if the item received significantly differs from what was ordered.

   • Items purchased on sale or during promotional events are not eligible for exchanges.
      

4. Faulty Items:

   • All our products undergo a thorough quality check before being dispatched to you. However, in the rare event that you believe you have received a faulty item, please follow these steps:
      

   a. Contact our customer support team at info@chromemagnet.shop within seven days of receiving the item.
   
   b. Provide clear photographic evidence of the fault, including images of the item and a description of the issue.
   
   c. Our team will review the evidence provided and make a discretionary decision regarding the fault.
   
   d. If the item is deemed faulty, we will arrange for an exchange or provide a store credit, as appropriate.
    

5. Shipping Costs:

   • Customers are responsible for all shipping costs associated with exchanges.

   • If a faulty item is confirmed, we will reimburse reasonable return shipping costs.
      

6. Delivery Times:

   • Our standard processing and delivery times apply. Please refer to our shipping policy for more information.
      

7. Privacy and Security:

   • Your online payment through Stripe is processed securely, and your payment information is not stored by us.
      

8. Contact Information:

   • If you have any questions or need assistance, please get in touch with our customer support team at info@chromemagnet.shop.
      

By making a purchase with our t-shirt company, you agree to these payment terms and conditions. We reserve the right to update or modify these terms at any time, and any changes will be posted on our website.
 

Thank you for choosing our t-shirts, and we look forward to serving you with quality products and excellent customer service.